399b Privacy Policy — Protecting Your Data
399b treats the security of your personal data as its highest priority. Read this policy to understand how we collect, use, and protect your information.
Information we collect
We collect various types of information when you register and use the 399b platform. This data is used solely to improve our services and manage your account.
- Account Information: Name, mobile number, date of birth, and login credentials.
- Device & browser information: Device type, operating system, browser version, IP address, and access time.
- Payment information: Transaction records in BDT (৳), along with mobile payment method details. Full financial credentials are not stored on our servers.
- Usage data: Game history, betting records, time spent on the platform, and preferred categories.
- Contact Information: Messages and complaint details submitted to customer support.
- Account information
- Device & Browser
- Payment Records (BDT)
- Usage History
- Support Contact
Purpose of Data Use
Your information is used for account verification, login security, game management, and payment processing.
Your data is used to analyze usage patterns, improve the platform experience, and introduce new features.
Your data is used for fraud detection, prevention of suspicious activity, and compliance with legal obligations.
Cookies & Tracking Technologies
Cookies and similar technologies are used on the 399b website and app to enhance your browsing experience and keep the platform running smoothly.
Cookie types:
- Essential cookies: Essential for maintaining login sessions and ensuring security.
- Functional cookies: To remember your language preferences and settings.
- Analytics cookies: Used to collect platform usage statistics — no personally identifiable information is linked.
You can manage or disable cookies through your browser settings, though this may limit certain features of the platform.
Data storage, security & third parties
Data Storage & Security
Your data is stored on secure servers and protected with industry-standard encryption. Data is retained for as long as your account remains active. After account closure, certain records may be kept for a defined period as required by law.
- Data transfers are secured with SSL encryption.
- Passwords are stored using hashing.
- Regular security audits are conducted.
Sharing data with third parties
399b does not sell your personal data. However, limited information may be shared in the following cases:
- Payment services: With local payment providers to complete transactions.
- Game provider: Only the minimum data necessary to operate the games is collected.
- Legal requirements: Upon a valid request from a court or regulatory authority.
- Third parties are required to comply with 399b's privacy standards.
User Rights & Policy Updates
399b is committed to giving you full control over your personal data. You have the following rights:
- Right to access: You may request access to the information we hold about you.
- Right to rectification: You may request corrections to any inaccurate or outdated information.
- Right to erasure: You may request account closure and deletion of your personal data (applicable to information beyond legal retention requirements).
- Right to Object to Processing: You may object to the use of your data for specific purposes.
This Privacy Policy may be updated at any time. For significant changes, 399b will notify you via the platform or email. Continued use of the platform after any changes constitutes your acceptance of the revised policy.
For any data-related requests or questions, contact us at: [email protected]
